Terms of service
Welcome to Velluno Milano. By accessing or using our website, you agree to comply with these Terms of Service. Please read them carefully before using our services.
1. General Terms
By accepting these Terms of Service, you confirm that you are of legal age in your country of residence, or that you have given consent for your minor dependents to use our website.
You may not use our products or services for any unlawful purpose or in violation of any applicable laws in your jurisdiction. Any breach of these terms will result in immediate termination of your access to our services.
2. Store Terms
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service, or access to it, without our express written permission.
3. Accuracy of Information
While we strive for accuracy, we cannot guarantee that all information on our site is current or free from errors. We reserve the right to correct inaccuracies, update content or change information at any time without prior notice.
4. Prices and Services
Prices for our products are subject to change without prior notice.
We reserve the right to modify or discontinue any service at our discretion and without liability.
5. Products and Services
Certain products may be available exclusively online. We cannot guarantee that product images and colours will be displayed with complete accuracy, as this depends on your screen settings.
6. Billing and Account Information
You agree to provide accurate, complete and current billing and account information for all purchases made through our site.
We reserve the right to limit or cancel orders suspected of being fraudulent or in violation of these Terms.
7. Optional Tools
We may provide access to third-party tools "as is" and without warranties or endorsements. Use of these tools is entirely at your own discretion and risk.
8. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the accuracy, content or practices of these external sites.
9. User Comments and Feedback
By submitting comments or feedback, you grant us the right to edit, copy, publish and distribute your content without restriction. Offensive or unlawful submissions may be removed at our sole discretion.
10. Personal Information
The handling of your personal information is governed by our Privacy Policy.
11. Errors and Omissions
We are not liable for errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability. We reserve the right to correct such issues and to cancel affected orders if necessary.
12. Prohibited Uses
You may not use our site for unlawful activities, fraud, harassment, spreading malware or infringing intellectual property rights.
13. Limitation of Liability
To the fullest extent permitted by applicable law, we are not liable for any damages resulting from your use of our services or products, including but not limited to loss of profits, data breaches or service interruptions. Nothing in these Terms limits any rights you have as a consumer that cannot be excluded under the laws of your country.
14. Indemnification
You agree to indemnify and hold Velluno Milano and its affiliates harmless from any claims, damages or liabilities arising from your violation of these Terms of Service.
15. Severability
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and in full effect.
16. Termination
These Terms of Service remain in effect unless terminated by either party. We may revoke your access if you violate these terms.
17. Entire Agreement
These Terms of Service, together with our Privacy Policy, Shipping Policy and Return & Exchange Policy, constitute the entire agreement between you and Velluno Milano, superseding all prior agreements and understandings.
18. Contact
For any questions about these Terms of Service, contact us at contact@vellunomilano.com.